- Brand New Front End Template
- Brand new Group Chat Design
- Envato Mode for checking purchase codes
- PHP 8 Ready
- Improved Operator Panel Design
- Complete Documentation for the Operator and Client Panel
- Complete redesigned Front End Editor
- Updated Apps for iOS and Android (coming soon)
- Bunch of new live chat buttons
- More filter options on the Support Area
- Upload attachments when creating the ticket
- Custom Support Status
- Custom Contact form fields
- Sub Categories for FAQ
- Drag and Drop for Department and Categories re order
- Improved Content Management System
- New Front End Editor with unlimited styling options
- Increadible easy to use template system for the front end
- New Tag System for Blog and FAQ
- Brand new Search for the front end
- Fully responsive and mobile tested
- Complete redesign of the folder structure to be future ready.
- Fixed bug when sending attachments by email
- Send only latest attachments to the client
- Support Settings in Cron Job are now fixed
- All libraries updated
- All reported and known bugs have been fixed
- General performance improvements
We have just made support easier again. Asking for support is always a pain, providing support should be easy and fun in the same time. Now we have made both so much easier.
Welcome to HelpDesk 3 - Version 3.5.5 with build in AJAX requests for similar articles when creating a new ticket.
Changelog
Add client when creating a new ticket
Cookies are now ready for the new standard
Added the option to preselect a FAQ / Support Category when embed
Showing similar support tickets and FAQ articles when creating a ticket
Full support for IPv6
Added another check when uploading files
Search added for client new and edit view for the departments and categories
Fixed support standard responses for certain languages
Fixed not showing preview images, wrong path
Fixed operator search feature, template and success message
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.