Brivium - Support Ticket System

xF1 Add-on Brivium - Support Ticket System 2.1.3

No permission to download
- Allow guest to view and reply the tickets that imported from email piping.
- Fixed bug with ticket escalation for guest's ticket.
- Fixed error when close or delete guest's ticket.
- Fixed error when search support ticket message with reply count.
- Replace open ticket in daily statistics by Total active ticket.
- Minor bug fixes.
- Minor bug fixes.
- Fixed error with search handler.
- Fixed bug not display online status.
- Minor bug fixes.
Thanks for update @sonic !

- Added option to disable default contact email.
- Added option enable email ticket statistics (Daily, Weekly, Monthly).
- Added quote and multiple quotes for ticket messages.
- Minor bug fixes.
- Added move ticket to forum action (included option and permission).
- Added delete/undelete ticket message.
- Fixed default department bug.
- Minor bug fixes.​
Images

  • Like
Reactions: Defiance and verest
- Supported attach files for Knowledge Base on front-end.
- Supported editor for Knowledge Base, Escalation Reply Message and Predefined Reply.
- Added Knowledge Base and Knowledge Base Categories Sitemap generator.
- Added Email Piping System for Ticket submission and reply.
- Minor bug fixes.​
Images

731Threads
2,287Messages
63,806Members
xbetfishingLatest member
Back