- Allow guest to view and reply the tickets that imported from email piping.
- Fixed bug with ticket escalation for guest's ticket.
- Fixed error when close or delete guest's ticket.
- Fixed error when search support ticket message with reply count.
- Replace open ticket in daily statistics by Total active ticket.
- Minor bug fixes.
- Added move ticket to forum action (included option and permission).
- Added delete/undelete ticket message.
- Fixed default department bug.
- Minor bug fixes.
- Supported attach files for Knowledge Base on front-end.
- Supported editor for Knowledge Base, Escalation Reply Message and Predefined Reply.
- Added Knowledge Base and Knowledge Base Categories Sitemap generator.
- Added Email Piping System for Ticket submission and reply.
- Minor bug fixes.
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